Refund policy

🛍️ Return Policy 🛍️

At 2UP, we take pride in delivering top-notch products, including our unique custom clothing. We strive to ensure your complete satisfaction with every purchase. As part of our commitment to excellence, we want to inform you about our return policy:

✅ Clothing Defects: If you receive an item with a manufacturing defect or flaw, we deeply apologize for the inconvenience caused. Please contact our customer support team within 14 days of receiving your order, and we'll gladly replace the defective item.

🚫 ALL SALES ARE FINAL 🚫 Unfortunately, we cannot accept exchanges or provide refunds for any other reasons apart from clothing defects. This includes situations such as change of mind, sizing issues, or color preferences.

We recommend carefully reviewing your order before completing the purchase to ensure all details are accurate, including size, color, and design. If you have any questions or concerns, don't hesitate to reach out to us before placing your order.

For any clothing defects or other product-related inquiries, please reach out to our customer support team at 2upproductions2@gmail.com, with your name, email, and order #. We are here to assist you and resolve any issues promptly.

Thank you for your understanding and continued support of 2UP. We look forward to providing you with exceptional art and clothing!

Sincerely, The 2UP Team